Returns & Refunds
We always recheck the order before dispatching and also enclose a checking report
If our measurements differ from what you submitted we will replace the garment with a new one absolutely free of charge on return of the old garment for us to check, as these garments are custom made specially for you we do not provide any refunds, this also applies for pre-set sized(ready-sizes) garments as they too are custom made once ordered, the customer has to ship at our contact address at their cost.
One should keep in mind due to the nature of hand made garments the measurements may differ a bit from the actual measurements submitted, this will not differ much, a small percentage margin should be allowed.
From experience we have found out that if you measure yourself according to our instructions you cannot go wrong, you are used to wearing the ready made fit which are made and cut without keeping in mind your measurements, here we make according to more than 7 measurement of yours.
Leather being a natural material can have uneven color/spots/effects , these natural imperfections are a part of the natural process and cannot be controlled, this is also a proof of real leather being used, these imperfections are more in the vintage leather series.
On zipper jackets/vests the zipper slider is mostly on the left.
Please note we cannot control customs duties of your country, duty if any has to be paid by you.